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Starter prompts for insurance

Copy a prompt, replace the [BRACKETS], and paste it into the bot your organization allows. Each one tells the bot what not to do, so it is easier to check.

1. Policy section summary

Summarize this policy section for agent training. Quote the exact coverage grant and each exclusion; cite section numbers. Add no interpretation of coverage.

[TEXT]

2. Claim chronology

Build a dated chronology from these adjuster notes with the note ID for each entry. Flag gaps over 10 days.

[NOTES]

3. Customer letter

Draft a plain-language letter requesting [DOCUMENTS] for claim [PLACEHOLDER]. Leave a placeholder for state-required notices.
Before you paste: remove names, account numbers, dates of birth, addresses and anything else that identifies a real person, unless the tool is approved for that data.

Accuracy and ethics, every time

Official sources for this section

Links checked Oct 30, 2026. Rules differ by state and country; follow your licensing body and employer policy.

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